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Privacy Policy

Description of how Wildnote uses personal information and available choices regarding the information.

The Privacy Policy outlines the following areas of responsibilities: collection and use of personal information, information sharing, cookies and other tracking technologies,
local storage object (HTML 5), log files, testimonials, links to other websites, service-related announcements, network security and safeguards, notification of policy changes, transfer of data and oversight of service providers, data collection, data retention, access to personal data; modifications and corrections, and data breaches.

The Privacy Policy (“Policy”) has been adopted by https://web.wildnoteapp.com (the “Site”) and the corresponding mobile application called Wildnote. (the “App”) (both collectively, “Wildnote”, “Our”, “Us” or the “Company”) in order to establish and maintain an adequate level of personal data privacy protection.  This Policy is applicable to all records collected and/or stored on the Site electronically, and that contain personal data. 


This Policy describes how Wildnote collects and uses the personal information you provide to Wildnote. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Capitalized terms used herein and not otherwise defined shall have the meanings ascribed to them in Wildnote’s Terms of Service.

“Personal data” or “personal information” is defined as data from which Wildnote customers can be identified.  Personal data includes a person’s first name and last name or first initial and last initial in combination with any one or more of the following data elements that relate to the person:  (a) mailing address; (b) email address; or (c) credit or debit card number, with or without the security code, access code, personal identification number or password, that would permit access to a person’s financial account; provided, however, that “personal data” shall not include information that is lawfully obtained from publicly available information, or from federal, state, or local government records lawfully made available to the general public.  The databases containing personal data do not contain any “sensitive information” as defined under European Union Directive 95/46/EC (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal convictions, or personal data concerning health), other than as provided by Wildnote personnel pursuant to their express, informed consent.  Wildnote will explicitly request and receive permission from any individual to further process or otherwise use that individual’s sensitive information.

Wildnote complies with the U.S. – EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Wildnote has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Wildnote.’s certification, please visit http://www.export.gov/safeharbor/.


Wildnote requires that you enter certain personal information in order to obtain an account (“Account”), including some or all of the following: (i) first and last name; (ii) email address; (iii) mailing and billing addresses; (iv) telephone numbers; (v) organization information; and (vi) credit card information.

Credit card information is used solely for billing purposes, and is encrypted and transmitted securely via HTTPS for processing. Your credit card information is never stored on Wildnote’s systems.

Wildnote informs customers about the purposes for which it collects information about them at the time of the collection.  In general, Wildnote. gathers, processes, and stores personal data (name, address and account billing information) for the purpose of providing the Services to customers, including billing and account maintenance; and legal requirements and obligations, including, but not limited to, statutory requirements and contractual requirements and obligations.

We may also record information about your use of the Services, such as your local internet address, your click history, the times and dates at which you access the Services, the particular Services used, and the details of transactions you conduct using the Services. We use this information solely for diagnostic and analytical purposes in order to improve the Services.


Wildnote will share your personal information with third parties only in the ways that are described in this Policy. We do not sell, rent, share or trade your personal information to third parties for their promotional purposes.

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping an order placed by you or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and to you.

We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. If Wildnote is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

Wildnote maintains a help desk located at https://web.wildnoteapp.com.  You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blogs or community forum, contact us at info@wildnoteapp.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Wildnote will notify customers, employees, and plan participants if it intends to use personal data for any purpose other than that for which Wildnote originally collected the data.


Technologies such as: cookies, beacons, tags and scripts are used by Wildnote. and our analytics or service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information. Cookies do not personally identify you, but instead merely recognize your computer. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.


We use Local Storage Objects (LSOs) such as HTML5/Javascript to enable content information. Third parties with whom we partner to provide certain features based upon your Web browsing activity use LSOs such as HTML 5. Various browsers may offer their own management tools for removing HTML5 LSOs.


As is true of most websites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, and date/time stamp. We do not link this automatically collected data to other information we collect about you.


We display personal testimonials of satisfied customers on our Site in addition to other endorsements.  With your consent we may post your testimonial along with your name.  If you wish to update or delete your testimonial, you can contact us at info@wildnoteapp.com.


Our Site includes links to other websites whose privacy practices may differ from those of Wildnote. If you submit personal information to any of those sites, your information is governed by their terms, conditions and policies. We encourage you to carefully read the terms, conditions and policies of any website you visit.


We will send you strictly Service-related announcements on rare occasions when it is necessary to do so.  For instance, if a Service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to close your account. To close your account, log into web.wildnoteapp.com, click on the help desk icon and let our support team know you want to close your account. Or, you can email info@wildnoteapp.com and let us know to close your account.


Wildnote has implemented physical and technical safeguards to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.  In addition, Wildnote has implemented secure authentication protocols, including the encryption of data at rest using secure socket layer technology (SSL) and strong password protection. Wildnote utilizes the Heroku platform as a service which maintains up-to-date firewall and malware protection and operates system security patches.  Data owned by each customer is logically isolated from the data of other customers and from Wildnote’s corporate environment to prevent unauthorized access.  We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at info@wildnoteapp.com.

Once a customer relationship ends, Wildnote. will remove all customer data from Wildnote’s network storage facilities and all media used to store such customer data will be cleaned using industry best practices or destroyed. In addition, when a staff person leaves, Wildnote. immediately blocks the departing employee’s physical and electronic access to the network and the facilities upon termination.  Among other measures, Wildnote deactivates the departing employee’s passwords and user names and collects all building entry keys.


If we decide to change our privacy practices, we will post those changes to this Policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Policy at any time, so please review it frequently.  If there is any material change on how we use your personal information, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.


Within Wildnote, personal data in the databases may be processed outside the country in which it was collected, for legitimate business activities as described under national and/or regional law in the country in which Wildnote collected the data.  For example, certain types of personal data may be accessed, for legitimate business purposes in any country in which Wildnote operates.  In addition, Wildnote may store personal data in the facilities operated by the Company and/or third parties on behalf of the Company outside the country in which Wildnote collected the data, so long as such third parties have agreed by contract to maintain an adequate level of data protection.  Accordingly, personal data may be processed for legitimate business purposes in countries in which the data protection laws of the country in which Wildnote collected the data do not apply.

When Wildnote engages a service provider/vendor to perform activities that may require access to personal data, it will take steps to ensure that the service provider acts in accordance with our existing policies and procedures.  At a minimum, Wildnote will enter into a written agreement with the third party requiring the third party (1) to comply with applicable federal and state laws, and (2) to maintain secure systems in the transmission of information to and from Wildnote.

If personal data to be transferred, processed, or otherwise shared with a third party is personal data subject to the Safe Harbor (data received from an EU Member Country), then Wildnote will ensure that the third party subscribes to the Safe Harbor principles or that it is subject to the EU Directive or another adequacy finding, as is applicable, and Wildnote will proactively notify the individuals that the data will be held or processed by a third-party if it did not do so at the time of collection of such data.  As an alternative, Wildnote may enter into a written agreement with the third party requiring the third party to maintain at least the same level of privacy protection as is required by the relevant principles.


While Wildnote services business customers and therefore does not collect information from consumers or individuals as a regular part of its business, Wildnote may process certain personal data from individuals who own or work at customer businesses. Wildnote’s collection of personal data is limited to the personal information provided at the time a customer registers on the Site or App and creates a customer profile.  Wildnote limits the collection of employee and individual customer information to the amount reasonably necessary to accomplish its business objectives and in accordance with relevant United States and international law.  No data is being processed for purposes beyond or incompatible with these limited business functions.


We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, log into web.wildnoteapp.com, click on the help desk icon and let our support team know you want to close your account. Once you confirm your account closure request, your personal and collected data will be removed from the server or you can email us at info@wildnoteapp.com. We will respond to your request to access within 30 days.


Access to Personal Data. Wildnote personnel may access and use personal data only if they are authorized to do so and only for the purpose for which they are authorized.  Wildnote can make available, upon request, a copy of its policy regarding employee access to Customer personal data. Wildnote describes the rights of its Customers in the Policy.

Modifications and Corrections. Data subjects have the right to know what information about them is included in the databases and to ensure that such information is accurate and relevant to the purposes for which Wildnote. collected the data.  Data subjects may review their own personal data stored in the databases and correct, erase, or block any data that is incorrect.

Requests sent to info@wildnoteapp.com to aid in personal data access, modification or correction requests, will be responded to immediately.


Notwithstanding any other legal obligations Wildnote may have, Wildnote will promptly notify Customers in writing upon Wildnote’s discovery of a breach of security of its systems or Site where any data or materials containing personal information, including but not limited to Users’ IDs or passwords, have been acquired by an unauthorized person or Wildnote reasonably believes that such a breach of security may have occurred. Wildnote will also provide immediate feedback about any impact this possible or actual breach may or will have on its Customers.  Wildnote. will use commercially reasonable efforts to promptly notify its Customers of the possible or actual security breach upon detecting the possible or actual breach.

The management of Wildnote will track the accidental or unauthorized access to personal data described herein, and will provide notice to the appropriate parties under law and contract.

Wildnote personnel have an obligation to be vigilant in safeguarding customer and personnel privacy. Wildnote personnel must immediately report a data breach or suspected data breach to the Designated Employee, Kristen Hazard via email at info@wildnoteapp.com.


You can contact us about this Policy by writing or email us at the address below:

Email: info@wildnoteapp.com

Phone: (805) 664-0040